How to solve the failure activation of the MB SD Connect Compact 4?

How to solve the failure activation of the MB SD Connect Compact 4?

Q: Hello, I have got my MB SD STAR C4. But when I installed the software and got the activate data, the HDD showed an error. Can you help me ?

mb-sd-c4-1

A: This error mainly caused by two reasons:
One, you do not run the license on your computer. Two, your computer can not save the activate information. Please follow the picture to get into the STAR UTILITIES like the picture  mb-sd-c4-2, then find the DAS ID to us to activate. If you do not know, please check the picture.

mb-sd-c4-3

If you still have problem of activation, send email to sales@eobdii.fr. MB SD Connect Compact 4 information:  http://www.eobdii.fr/wholesale/mb-sd-connect-compact-4-wireless-star-diagnosis.html.