Category Archives: Technique FAQ

The steps to replace Condor XC-007 mainboard

Step 1: Screw the head cover off the Condor XC-007.

Note:

Unplug the Flexible Circuit Board (FCB) and two button cables at the back of the head cover, Look out the front buckle during this procedure.

Condor-XC-007-1

Step 2: Screw the back cover off the Ikeycutter Condor XC-007.

Condor-XC-007-2

3.Screw the main board and the lock carrier off the machine, and thenpull them out.

Note: There are many cables on the main board, before they are dismantled, it is recommended to take pictures after the main board pull out.

Condor-XC-007-3

How to find EPC Icon

When we install MB Star C3 or MB SD C4 software, but we can not find EPC icon.If encounting this problems,pls dont worry

It is been hiden,just find it is ok

Firstly,Open  Administrator group

open-administrator-group-1Secondly,Pls select”Limited access authorization” and Save it.

limited-access-administrator-2

 

Finally,EPC icon is appeared.

new-ecp-net-icon-3

 

H618 Remote Controller Remote Master for wireless RF

Host of Remote Controller(Remote Master) for wireless RF remote controller

Latest version: QN-H618-1303.23600
Language: English
Update: Via Email or CD
Warranty: 1 year

QN-H618-1303.23600 Add the following functions:

1. Add Cross V2 car
2. Add Liberation J6 Car
It can only support the remote above V1251, can not write by old version and copied 2 unit.

 

QN-H618-1302 updated information as following
1. Added code HCS362 checking function
2. Added remote data for Wulin passers
3. Added remote data for Honda concept
4. Added code HCS362 checking
Note: The above models only support remote controller vesion upon 1251 , The lower version or copied version cann’t be supported.
QN-H618-1252 updated information as following
1. Added code Hcs361 checking and copying
2. Correct fixed code PT2240 programming problem
3. Added remote data for Buick(excelle315.5(SUV)/LOVA/SPARK)
4. Added remote data for Geely(LG-1/CK-1/CE-1)
5. Added remote data for HuaTai santaF(domestic version)
6. Added  RFID EM4305 card programming
Note:The above models only support remote controller upon 1251 vesion, The lower version or copy #2 machine cann’t be supported.

Remote Controller Function:

1.Frequency indicate (25MHz-1GHz)
2.Data Detect
3.Duplicate /learn Fixed code remote
4.Duplicate /learn part of Rolling code remote
5.Duplicate /learn part of original car keys
6.Read/duplicate RFID
7.Compare data (Frequency, data, etc) between remotes after copy
8.Regenerate new remote control
9.Online upgrade via an USB
10.Chinese/English  bilingual support
Remote Master Specification:

200x130x53mm (bare machine)
270 x 215 x 65mm (package)
Packing:color carton box
Input voltage: AC 100~240V
Output voltage:15V
Output current:1A
Operating Temperature: -20~ 85℃
Host Remote Master Feature:

1. Nice appearance design, Large 128*64 LCD display
2. Our host of remote controller (remote control machine) is design for easier operated and have more powerful function. It has nine buttons, among which 5 function buttons, 4 arrow buttons.

If wants to know more about the using tips,pls check the following user manual

host-of-remot-controller-remote-master-user-manual.pdf

2015 VVDI2 Commander Key Programmer Full Customer Feedback

2015 VVDI2 Commander Key Programmer Full Customer Feedback

Q: I do have BMW X5 from 2013+ , it’s F15 with CAS4+ I guess and 5M48H, it has all keys lost. What equipment I should buy from you to make a new key?
A: 1) For 5M48H, you need to use XPROG or VVDI pro to read the data.
2) Use BMW MULTI TOOL or VVDI 2 do CAS4+, and use the data you read out to generate the key data to match programming and simultaneous car
For second steps. If you choose BMW MULTI TOOL, you still need to buy the CAS4 adapter. If you choose VVDI2, then no need to buy others.

Q: I want to open component security function. what should i do?
A: For this function. If you want to use, you need to open pin,mac reading,CS authorization then can use. If you have bought the condor key cutting machine. Then this authorization is free to open. Please give us your name/country/EmailVVDI SN/ VVDI2 SN / CONDOR SN. If you do not bought CONDOR key cutting machine, then cannot open this authorization.

Q: Hello. I purchased this product and it says at the top… re synchronization in 23 days.. How do you re synchronization the device…Thank you.
A: This is normal. Once the day become 1, you just need to connect internet. Then it will be back to 30 days again. This is setted by Xhorse company to avoid others crack their software.

FAQ for VOLVO VIDA DICE Diagnostic Tool V2014D

FAQ for VOLVO VIDA DICE Diagnostic Tool V2014D

Q: I have tried on 5 computers. The software showed “VIDA NOT OK”, how to fix?

volvo-vida-dice-2014-software-1
A: Volvo dice 2014D version or later version requires to install on Win7 64bit and please carefully read the .txt file “Read me”
about the computer configuration requirements.

Q: “Windows cannot find driver software for your device” error.

volvo-vida-dice-2014-software-2
A: This yellow warning icon says the Dice Driver is not installed successfully. Please confirm your computer system meet the following requirement.

Windows 7 professional operating system
It need to be Internet Explorer 8
Computer memory need over 3GRAM
C:// must have 40GB space
Software must install on C://
It must be NTFS format

Q: when I go VIDA All-in-one after I input the password ADMIN, it does not accept anything.
A: Please install “Vida_patch”, after complete installation, restart the computer, then it will accept.

Q: Can I use Volvo Vida Dice software to run on Mongoose for Volvo Vida Dice Diagnostic Cable?
A: No, you can’t.

Q: If it read fault code and do programming for my 2000 Volvo S80 t6?
A: It can do fault code for your car, but can’t do programming for it.

Q: If this item can read and edit BCU of Volvo s40?
A: No, this item is simply diagnostic tool, can read and edit BCU

Q: Does Volvo Dice work with my Volvo 850se 1996 year car?
A: Yes, it does. Generally Speaking, Volvo Dice works with Volvo from 1996 to 2013 year, it depends on the specific car model and Volvo Dice version.

MB Carsoft 7.4 Multiplexer Customer Shared FAQ

MB Carsoft 7.4 Multiplexer Customer Shared FAQ

Q1: Customer who brought the item SE25 only has the laptop with 15pin connector, but the device’s is 9pin. Can he use one convert USB cable for instead?
A1: No, he must use the laptop which can connect with our device directly.

Q2: MB Carsoft 7.4 Multiplexer, can it do motocycle?
A2: No, it can not

Q3: MB Carsoft 7.4 Multiplexer, does it has Spanish Language Version? Must I install it on Win XP System?
A3:: This MB Carsoft 7.4 Multiplexer only has English Language Version, and it can only be used on Win XP System

Q4: What can I do by this?
A4: You can read/erase all fault codes

Q5: Which year of car it is mainly available on?
A5: It mainly for the car from 1996 to 2005.

Our customer have such question that when install mb carsoft 7.4, it asks activation code, does it need or not? please firstly check the questions and the related error message in details.

Q: When I use the MB carsoft 7.4 multiplexer, it ask the activation code. Does it need activation?

mb-carsoft-1

mb-carsoft-2

mb-carsoft-3


A: This is the problem of operating system or the wrong installation steps. It deos not need to be activated. We do suggest clients use the professional xp system, please check the file or the manual of how to setup MB carsoft 7.4.

Special Application Diagnostics MaxiCheck Pro Customer Feedback FAQ

Special Application Diagnostics MaxiCheck Pro Customer Feedback FAQ

Q: Can I use Special Application Diagnostics MaxiCheck Pro Diagnostics Tool to clearn the fault code?
A: Yes, you can.

Q: If the language for the Special Application Diagnostics MaxiCheck Pro is multi-language?
A: Sorry to tell you that this MaxiCheck Pro only has English.

Q: The Special Application Diagnostics MaxiCheck Pro can support the regeneration of the Mazda CX-7 DPF or not?
A: Please check the support Mazda car list from bellow:

special-application-diagnostics-maxicheck-pro-car-list
Q: I want to know whether the Special Application Diagnostics MaxiCheck Pro can do the EOBD engine fault code function?
A: In theory, it can do. But it does not mean that the MaxiCheck Pro can support every car model.

Multi-Di@g Truck Diagnostic Tool Bluetooth Multi-Language Heavy Duty FAQ

Multi-Di@g Truck Diagnostic Tool Bluetooth Multi-Language Heavy Duty FAQ:

Q1:What DAF truck models WAS MULTI-DIAG TRUCKS support diagnosing?
A1:
The following models are supported: 65CF 75CF 85CF 95XF CF65 CF65IV CF75 CF75IV F75 F65 F55 F45 CF85 CF85IV F85 F95 LF45 LF45IV LF55 LF55IV XF105 XF95.
Beside DAF truck, MULTI-DIAG TRUCKS also support diagnosing more than 60 brand trucks like MERCEDES BENZ, MAN and SCANIA, including 1000 electronic control systems. MULTI-DIAG TRUCKS is the most powerful diagnostic tool for heavy duty and bus; it covers all European trucks, buses and light vehicles. Multi-Diag truck is developed in Europe, the data is absolute accurate

Q2:What electronic control systems of DAF trucks WAS MULTI-DIAG TRUCKS support diagnosing?
A2:The following systems are supported:

ABS C, Anti lock braking system
ABS D, Anti lock braking system
ABS E, Anti lock braking system
ABS/ASR D, Anti lock braking System
ACH-EA, Auxiliary Heater
As Tronic, Gearbox with electronic control
DIP-4, DAF Instrument Panel
DMCI, Multi-Controller Injection
DTCD, Digital Tachograph
EAS2, Exhaust gases treatment
EBS 2, Electronic Braking System
EBS. Electronic Braking System
ECAS 2 4X2, Electronically Controlled Air suspension
ECAS 4, Electronically Controlled Air Suspension
ECAS-1, Electronically Controlled Air Suspension
ECAS-2 6×2,Electronically Controlled Air Suspension
ECAS-3,Electronically Controlled Air Suspension
ECS-DC3, Engine Control System – DAF Cummins
ECS-DC4, Engine Control S]/Stem – DAF Cummins
EST-32.Retarder
EST-42, Retarder
EST-52, Retarder
Service-2, Maintenance
service, Maintenance
UPEC, Unit Pump Electronically Controlled
Vic, Vehicle central computer
vic-2, Vehicle central computer
VIC-3, Vehicle central computer

multi-diag-bluetooth-truck-heavy-duty-1multi-diag-bluetooth-truck-heavy-duty-2

Q3:What function MULTI-DIAG TRUCKS support for DAF trucks?
A3:MULTI-DIAG TRUCKS supported function for DAF trucks: Diagnose, Messwearte, Ecu Date, Stellglieder, Steuergerate-Daten, Parameter, Kalibrieren, Rucksetzen, Manueller Prozess. For more details about MULTI-DIAG TRUCKS function list, please check the column “technical support” or the “Related Download Files”.

Note: Because the truck electronic system updating cycle is a little long, usually it will spend 3 -5 years until the new function is released, therefore, even in 2015 but your truck was manufactured in 2012, our MULTI-DIAG TRUCKS will still work with your car. However, we will keep developing for our users the newer and reliable software with new function.

Q4:Does MULTI-DIAG TRUCKS only diagnose trucks?
A4:No, not only trucks, except trucks, MULTI-DIAG TRUCKS also support light commercial vehicles, special vehicles, tractor, agricultural vehicles, trailer and bus. For more specific supported models, please download from our column “Technical support/service” or under “Related Download Files”.

Q5:What language MULTI-DIAG TRUCKS is available with?
A5:MULTI-DIAG TRUCKS is available with 17 common languages from more than 180 countries.
Language available:
English, Spanish, French, Russian, Italian, Portugues, German, Dutch, Swedish, Czech, Croatian, Hungarian, Rumanian, Serbian, Danish, Finnish, Polish

Q6:Is MULTI-DIAG TRUCKS only a multi-functional diagnostic tool for truck, bus and engineering vehicles?
A6:No, MULTI-DIAG TRUCKS is not only an original diagnostic tool whose DTCs and data stream is absolute accurate, it is even more like a heavy duty encyclopedia, as Michelle and Alldata, Multi-Diag trucks also contains maintenance information, manual, circuit diagram and device parameters.

Q7: Can MULTI-DIAG TRUCKS replace NEXIQ USB-LINK In the function?
A7:No, NEXIQ Usb-link, DGTECH DPA5 and CAT CA2 are all RP1210A/B compatible devices; they are American standard and mainly work with American vehicles. MULTI-DIAG TRUCKS mainly work with the famous European and Russian vehicles, MULTI-DIAG TRUCKS also work with a part of American vehicles.

Q8: Compared with the other tuck diagnostic tools, what advantages MULTI-DIAG TRUCKS owns?
A8:
1)Compared with the American OTC Genisys EVO, which is more powerful in working with American vehicles and OBD protocol vehicles. MULTI-DIAG TRUCKS is more powerful in diagnosing European heavy duty, such as: Germany Mercedes Benz, MAN, DEUTZ, Sweden Volvo, Scania, French Renault and more models.
2)MULTI-DIAG TRUCKS is developed by the cooperation of Actia and JALTEST, and MULTI-DIAG TRUCKS hardware is also designed by the same master who also designs JALTEST LINK hardware, but Spanish JALTEST LINK is more attentive to hardware. Besides with best hardware, Actia MULTI-DIAG TRUCKS software is also the best in the world, therefore, it will be amazing to troubleshoot truck trouble with MULTI-DIAG TRUCKS.

Customer Freedback for GNA600+VCM 2 in 1 IDS V85 JLR V136

Customer Freedback for  GNA600+VCM 2 in 1 IDS V85 JLR V136

Q: In the description on your website, the GNA 600 can not support modifying Honda VIN. Are you sure?
A: Yes, it can not support this.

Q: Hi, after I install the Ford IDS, I can not run the patch. And my computer showed to delete the IDS when I install the Mazda. Can you show me how to solve the problem?
A: The IDS can not install on the same computer with the Mazda. And you should use the windows XP Pro to install the software.

Q: If the VCM software in the GNA600+VCM 2 in 1 IDS V85 JLR V136 is the same as the New Ford Rotunda Dealer IDS VCM V86 JLR V135 with Multi-language?
A: No, the software for the JLR in GNA600+VCM 2 in 1 is V136. But the New Ford Rotunda Dealer IDS VCM is V135.

Q: I want to know if the GNA600+VCM 2 in 1 for H-onda Ford Mazda Jaguar and LandRover Diagnose and Programming can do key programming of the 2002 Jaguar?
A: Sorry to tell you that it can not.

Q: Hello, I bought one GNA600+VCM 2 in 1 for H-onda Ford Mazda Jaguar and LandRover from you. After the software installation, I connect the interface with my 2002 Jaguar X-type and input the vin number, it showed this error: “The network connection to the server has not been activated, all files will have to be downloaded manually via an internet enabled PC.” What can I do?

gna600-vcm-2-in-1

A: If you do the JLR cars, your car model needs to be after 2005 or before 2013.

KTAG K-TAG ECU Programming Tool Technique Support FAQ

KTAG K-TAG ECU Programming Tool Technique Support FAQ

Q1: Can I use KTAG on Windows XP?
A1: KTAG is compatible with both Windows XP and WIN7, but not all WIN7 is workable, better use WIN7 professional.

Q2: Ktag “Communication error: please check power and connections – ox1008.”

ktag-communication-error-01
A2: Please check whether the car ECU is connected with the power.

Q3: Does KTAG ECU programmer have limit number of times, only 32 and then throw it away?
A3: No, it has no limit you can always use it. But if you keep on giving ECU to write map file, then it has about 500 times limit. If your KTAG has limit counter and the KTAG board is no gluing, please contact us we will send you chip for replacement, but there are two conditions to change chip:
1) it is our KTAG not from other sellers;
2) you are required to know how to change the chip otherwise the KTAG will be damaged.

Q4: KTAG got error “checksum error”.

ktag-checksum-error-02
A4: there are three reasons cause checksum error:
1) the computer operation system is not compatible with KTAG, better use Windows XP or WIN7 professional;
2) there are some problem with KTAG software;
3) Ktag can’t work with these types of ECU at present. If needed, please ask us for remote assistance.

Q5: Do you have PDF instruction on this strip cable?

ktag-strip-cable
A5: Sorry, we only have KTAG driver installation video tutorial and BOOT cable instruction.
1)KTAG driver installation video tutorial: click column ” Video” at this page to watch or contact us to send you.
2)BOOT cable instruction as the following shows:

ktag-boot-cable-instruction